Equipment · Represented in 8 states
Merco, represented by Zink Foodservice.
Holding is where good food goes to get worse — unless the cabinet is doing its job. Merco's holding equipment exists to make the tenth order off the line taste like the first, with CrispyMax, MercoMax, and MercoEco models that keep fried food crisp and held food worth serving.
Zink Foodservice is the equipment representative for Merco in Illinois, Indiana, Kentucky, Michigan, Ohio, Western Pennsylvania, West Virginia and Wisconsin. One call reaches spec support, samples, local territory managers, and culinary centers where you can see it in person.


Tim Zink
Chief Commercial Officer · Corporate


Stephanie O'Donoghue
Regional Vice President · IL, WI
630.688.8283
stephanie@zinkfsg.com

Andy Goodfriend
Director of Sales — East · OH, W. PA, WV
513.330.4305
agoodfriend@zinkfsg.com

Set your state and this becomes your own territory manager — or meet the whole team →
What do you need from Merco?
Straight to the page you actually wanted, on mercoproducts.com. We keep the shortcuts so you don't have to hunt for them.
Specifying it
For consultants, architects and dealers writing the spec
Specification sheetsEvery model, PDF CAD and Revit filesVia the KCL libraryChoosing it
For operators comparing what fits
Holding equipment rangeCrispyMax, MercoMax, MercoEco Brochures and sell sheetsComparison literatureInstalling and running it
For the people who use it every day
Installation and operation manualsOriginal instructions by model Training videosOperation and cleaning Getting startedFirst-week setup supportWhen something is wrong
Warranty, parts and service
Find a service agentAuthorized servicers by radius TroubleshootingBefore you call for service Warranty policyWhat is covered, and for how long
See it, test it
Nearest to you: Zink Columbus · Zink Chicago · Zink Milwaukee · Zink Cincinnati and 4 more.
Our centers carry key items, not every model. Tell us what you want to see and we will bring it in, or move it from another center, before you arrive — then a chef will cook your own menu on it. No charge, no obligation.
What we have written about Merco
The Food Holding Problem →Pairs well with Merco
Merco is a Welbilt brand. Zink also represents Kolpak, Delfield, Merrychef, Convotherm, Garland, Frymaster from the same family.
Categories
Where we represent Merco
Segments it serves
Merco, running.
More on our YouTube channel ↗Transforming Food Pickup: Meet the Apex OrderHQ Food Locker
Merco CrispyMax™ Demo with Chef Andrew Coniglio
Merco, answered.
Does Zink Foodservice represent Merco in the Great Lakes?
Yes. Zink Foodservice is the equipment representative for Merco in Illinois, Indiana, Kentucky, Michigan, Ohio, Western Pennsylvania, West Virginia and Wisconsin. Your local territory manager is named on this page, or call 800.492.7400.
Where can I see Merco in person?
At any of our eight culinary centers. They hold key items rather than every model — and we ship between centers — so tell us what you want to see and we will have it at the center nearest you. If it cooks, bring your menu and a chef will run it with you. There is no charge.
Can I buy Merco directly from Zink Foodservice?
No, and that is by design. Operators buy through a dealer or distributor. Zink does the spec work, the samples and the test-kitchen time, and the purchase flows through the dealer you already use — which is why our involvement costs you nothing.
Who do I call when Merco equipment needs service or warranty work?
Warranty work runs through Merco's authorized service network. Start with Zink's service page and we will route you to the right agent for your area, usually the same day, or call 800.492.7400.
Find your Merco rep.
Set your state and your own territory manager appears on every page — or call 800.492.7400 and a person answers.
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